Information RICEPO Collects
RICEPO may collect the following information from users of our Sites: first name, last name, street address, city, state, zip code, cross streets (optional), phone number, e-mail address, Sites-specific display name, GPS location (mobile), electronic signature and credit card information (RICEPO stores only last four digits) (collectively, "Personally Identifiable Information" or "PII"). RICEPO is not intended for use by children under the age of 13, and RICEPO does not knowingly collect PII from children under the age of 13. Use of the Sites requires that you register and/or create an account ("Account") or use the Sites as a guest. In addition to the PII set forth above, RICEPO may collect information regarding Account holders' RICEPO orders, gratuity amounts, favorite restaurants, customer service inquiries, service/restaurant reviews, and certain social networking preferences relating to the Sites (e.g. pages or entities you like, recommend or follow).
RICEPO also collects aggregated information, demographic information and other information that does not reveal your specific identity ("Non-PII"). Non-PII may include information about the device you use to access the Sites, information from referring websites and your engagement with the Sites. RICEPO also aggregates certain information collected by Sites including, but not limited to, certain order data, gratuity information, delivery locations, delivery driver mileage, and delivery driver location. RICEPO may publish these statistics or share them with third parties without including PII.
RICEPO uses HTTPS cookies to collect information about you and your activity on the Sites. This information is retained perpetually. RICEPO uses this information to remember users on the Sites and to enhance users' experience on the Sites. For example, when users with RICEPO Accounts return to the Sites, cookies identify those users and allow the Sites to provide certain user-specific information such as RICEPO account information, past orders, favorite restaurants and user restaurant reviews.
RICEPO’s Use of Collected Information
User generated content posted through the Sites such as service/restaurant reviews and certain social networking preferences (e.g. pages you "Like" or "Follow") may be viewed by the general public. Accordingly, RICEPO cannot ensure the privacy of any PII included in such user generated content.
By placing an order, I consent to receive emails, calls, or SMS messages including by automatic telephone dialing system from RICEPO to my email or phone number(s) above for informational and/or marketing purposes.
RICEPO’s Protection of PII
RICEPO uses reasonable security measures equal to or exceeding industry standard to protect PII from unauthorized access, destruction, use, modification and disclosure. Unfortunately, even with these measures, RICEPO cannot guarantee the security of PII. By using the Sites, you acknowledge and agree that RICEPO makes no such guarantee, and that you use the Sites at your own risk.
Accessing and Correcting Your PII
Registered RICEPO Account holders can access and change their own PII using the "Change" or "Edit" function on the RICEPO website. Account e-mail addresses cannot be deleted. However, an Account may be closed and RICEPO will cause the corresponding e-mail address to be scrambled. A user may then open a new Account with a different e-mail address.
Compliance with the EU General Data Protection Regulations
Party responsible for the management of your data:
Entity: RICEPO EUROPE LIMITED
Company number: 10890944
Postal Address: 82 Great North Road, Hatfield, Hertfordshire AL9 5BL
The Sites will collect and utilize your data for the following purposes:
· Manage your record as a user of our Sites.
· Provide you our services.
· Send you communications related only to our services.
· Upon your authorization, geolocate your position during the use of the Sites to provide a personalized service.
· Transfer your data to RICEPO LLC, our parent company in U.S., which complies as well with the requirements of the GDPR.
Legality for the collection of your data:
The legal basis for the collection of your data is the consent given by you when you proceed to register and use our Sites.
Recipients of your data:
Your data will not be transferred to third parties except due to legal obligations.
As a user of the Sites, you have the rights to:
· Access, modify or request the deletion of your data, at any moment you deem that your data is not necessary for the purposes for which they were collected.
· Request the limitation of the scope of your data, in which case only those data you deem strictly necessary will be kept by us.
· Withdraw your consent at any time.
To proceed with the exercise of rights, you must contact us at our email address email@example.com. If you feel that we have not addressed your questions or concerns adequately, you may make a complaint with the Information Commissioner’s Office in the United Kingdom. You may see their contact details via the ICO website.