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As provided in greater detail in these Terms (and without limiting the express language of the Terms below), you agree and acknowledge that the Terms include the following material terms:
Please note that if you are a minor in the jurisdiction in which you reside (generally under the age of 18), you must have the permission of, and be directly supervised by, your parent or legal guardian to use the Website and the Ricepo Services, and your parent or legal guardian must read and agree to these Terms prior to your using the Website and the Ricepo Services. Notwithstanding the foregoing, however, persons under the age of 13 are not permitted to register for the Website or use the Ricepo Services.
The Website is owned and operated by Ricepo, LLC (“Ricepo”), and is currently hosted in the United States. Ricepo reserves the right to modify or discontinue, temporarily or permanently, and at any time, the Website and/or the Ricepo Services (or any part thereof) with or without notice. You agree that Ricepo shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Ricepo Services.
Please note that Ricepo may modify these Terms from time to time, and any change to these Terms will be reflected on the Website (with revisions being indicated by date), and you agree to be bound to any changes to these Terms when you use the Website or the Ricepo Services. Ricepo may also, in its sole and absolute discretion, choose to alert via email all users with whom it maintains email information of such modifications. It is therefore important that you regularly review these Terms and keep your contact information current in your account settings to ensure you are informed of any such changes. Modifications to these Terms shall be effective 30 days after being posted but shall not apply retroactively. Also, occasionally there may be information on the Website or within the Ricepo Services that contains typographical errors, inaccuracies or omissions that may relate to service descriptions, pricing, availability, and various other information, and Ricepo reserves the right to correct any errors, inaccuracies or omissions and to change or update the information at any time, without prior notice.
The Website and the Ricepo Services are a third-party marketplace for customers (“Customers”) to view, discuss, and place orders for food and beverages, and pick- up and/or delivery services in connection therewith, with participating restaurants (the “Restaurants”). Ricepo provides order placement services only. Ricepo is not a merchant of food or beverages, or provider of any pickup or delivery services in connection therewith, and does not control the Restaurants or the production of any food or beverages, or any pick-up or delivery services therewith.
The Restaurants have entered into agreements with Ricepo to comply with federal, state and local laws, rules, regulations, and standards pertaining to food preparation, sale, marketing and safety. Ricepo, including the Website and the Ricepo Services, does not in any way independently verify the credentials or representations of any of the Restaurants, the ingredients or the quality of any their products or services, or any Restaurant’s compliance with applicable laws.
Customers using the Ricepo Services must make themselves comfortable through the information provided by the Restaurants on the Website, by contacting the Restaurants directly, or through such other means or methods as they may deem appropriate, as to the quality and reliability and quality of the Restaurants and the Restaurants’ compliance with applicable laws. Ricepo, including the Website and the Ricepo Services, does not in any way guarantee the quality of any Restaurant or any food or beverage, or any pickup-up or delivery service in connection therewith, or any compliance thereof with applicable laws. In addition, a Restaurant may represent certain standards with respect to their food preparation (or other services), such as “organic,” “kosher,” “macrobiotic” or allergen- specific standards such as “nut-free,” “gluten-free,” or “lactose-free”; Ricepo does not investigate or verify any such representations. Ricepo shall not be liable or responsible for any food or beverages, or any other services, offered by the Restaurants or any errors or misrepresentations made by them (including on the Website and through the Ricepo Services).
We do take customer satisfaction very seriously and, in addition to contacting the applicable Restaurant directly, we ask that you notify Ricepo of all complaints or concerns that you might have regarding the Restaurants.
When you place an order through the Ricepo Services, you will be given a choice of payment options, which may include via credit card, PayPal®, and direct payment to the applicable Restaurant. If you pay for your purchase via credit card or PayPal, we will ask for a valid credit card or PayPal account, as applicable, which will be billed through the Ricepo Services, for the purchase price of the applicable order, and “Ricepo” will be the name that appears on the credit card or PayPal statement, as applicable. As stated above, however, Ricepo, including the Website and the Ricepo Services, is not and shall not in any manner be considered the seller of any of the food, beverages, and services ordered.
Ricepo takes customer satisfaction very seriously. In general, we are only able to make changes or refund on orders that just placed within the last five minutes. If you have any problems with your order, we ask that you contact the Restaurant directly, but, if you have not been able to resolve your issue with the Restaurant to your satisfaction, please contact us and we will try to assist you. In appropriate cases, if you have already been billed by Ricepo, Ricepo may issue full or partial refunds, or “Cash Coupons”. This can take between 5-10 business days to appear on your account.
By using the Website and/or the Ricepo Services, you represent, warrant, and covenant that:
You acknowledge and agree that all questions, comments, suggestions, ideas, feedback or other information regarding the Website and/or the Ricepo Services (“Submissions”) provided by you to or via Ricepo, the Website, or the Ricepo Services are non-confidential and Ricepo (as well as any designee of Ricepo) shall be entitled to the unrestricted use and dissemination of these Submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
The Website and the Ricepo Services are for personal, noncommercial use only (unless specifically endorse or approved by Ricepo). You may not access or use the Website for any other purpose other than the legitimate review and request for food and beverage products, and pick-up and delivery services in connection therewith, provided by the Restaurants. Additionally, the following uses and activities of and with respect to Ricepo, including the Website and the Ricepo Services, are prohibited:
As between you and Ricepo, all of the content included in and as a part of the Website and the Ricepo Services (including, without limitation, all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics, the “Ricepo Content”), including all trademarks, service marks, and logos contained therein (“Marks”), is the property of or is licensed to Ricepo, and are subject to copyright and other intellectual property rights under United States and foreign laws and international conventions. Ricepo reserves all rights in and to the Website, the Ricepo Services, and the Ricepo Content and Marks. Subject to your agreement to, compliance with, and except as otherwise prohibited by, these Terms, you are hereby granted a limited, non-exclusive, non-transferable, non-sublicensable license to access and make personal and non-commercial use of the Website and the Ricepo Services; the license granted hereby does not include any resale or commercial use of the Website, the Ricepo Services, or the Ricepo Content. If you download or print a copy of the Ricepo Content for personal use in accordance with the limited license granted herein, you must retain all copyright and other proprietary notices contained therein. You agree not to circumvent, disable or otherwise interfere with security related features of the Website or features that prevent or restrict use or copying of any Ricepo Content or enforce limitations on use of the Website or the Ricepo Content therein.
The Website and the Ricepo Services may contain, or you may be sent through the Website or the Ricepo Service to, links to other websites (“Third Party Websites”) as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, applications, software and other content or items belonging to or originating from third parties (the “Third Party Content”). Such Third Party Websites and Third Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by Ricepo (including the Website and the Ricepo Services), and Ricepo (including the Website and the Ricepo Services) are not responsible for any Third Party Websites accessed through the Website or any Third Party Content posted on, available through or installed from the Website, including the content, accuracy, offensiveness, opinions, reliability, privacy practices or other policies of or contained in the Third Party Websites or the Third Party Content. Inclusion of, linking to, or permitting the use or installation of any Third Party Website or any Third Party Content does not imply approval or endorsement thereof by us. If you decide to access the Third Party Websites or to use or install any Third Party Content, you do so at your own risk and you agree that Ricepo (including the Website and the Ricepo Services) shall have no responsibility with respect thereto. You should review the applicable terms and policies, including privacy and data gathering practices, of any website to which you navigate from the Website or through the use of the Ricepo Services or as may otherwise relate to any applications that you use or install from the Website or through the Ricepo Services. Any purchases you make through Third Party Websites will be through and from the applicable third party, and Ricepo (including the Website and the Ricepo Services) takes no responsibility whatsoever in relation to such purchases, which you agree are exclusively between you and the applicable third party.
Ricepo reserves the right but does not have the obligation to:
THE INFORMATION, CONTENT, PRODUCTS, SERVICES, AND MATERIALS AVAILABLE THROUGH THE SITES (WHETHER PROVIDED BY RICEPO, YOU, OTHER USERS OR OTHER AFFILIATES/THIRD PARTIES), INCLUDING WITHOUT LIMITATION, FOOD/BEVERAGE ORDERS, SUBMISSIONS, TEXT, PHOTOS, GRAPHICS, AUDIO FILES, VIDEO, AND LINKS, ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, RICEPO DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NONINFRINGEMENT, FREEDOM FROM COMPUTER VIRUS, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE.
IN NO EVENT SHALL RICEPO BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OR DAMAGES WHATSOEVER (EVEN IF RICEPO HAS BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES), WHETHER IN AN ACTION UNDER CONTRACT, NEGLIGENCE, OR ANY OTHER THEORY, IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH THE USE, INABILITY TO USE, PERFORMANCE OF, OR SERVICES PROVIDED ON OR THROUGH THE SITES. RICEPO ASSUMES NO RESPONSIBILITY AND SHALL NOT BE LIABLE FOR ANY DAMAGES TO, OR VIRUSES THAT MAY INFECT, YOUR COMPUTER EQUIPMENT OR OTHER PROPERTY ON ACCOUNT OF YOUR ACCESS TO, USE OF, BROWSING OF, OR DOWNLOADING OF ANY MATERIAL FROM THE SITES. RICEPO ASSUMES NO RESPONSIBILITY OR LIABILITY IN ANY MANNER ARISING OUT OF OR IN CONNECTION WITH ANY INFORMATION, CONTENT, PRODUCTS, SERVICES, OR MATERIAL AVAILABLE ON OR THROUGH THE SITES, AS WELL AS ANY THIRD PARTY WEBSITE PAGES OR ADDITIONAL WEBSITES LINKED TO THIS SITE, FOR ANY ERROR, DEFAMATION, LIBEL, SLANDER, OMISSION, FALSEHOOD, OBSCENITY, PORNOGRAPHY, PROFANITY, DANGER, INACCURACY CONTAINED THEREIN OR HARM TO PERSON OR PROPERTY CAUSED THEREBY. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN NO EVENT SHALL RICEPO'S TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES AND CAUSES OF ACTION, WHETHER IN CONTRACT, TORT (INCLUDING BUT NOT LIMITED TO, NEGLIGENCE) OR OTHERWISE, EXCEED (A) THE AMOUNT PAID BY YOU TO RICEPO OR A RESTAURANT AFFILIATE, IF ANY, OR (B) $100 (WHICHEVER IS LESS).